ASP Inc
  • 09-Apr-2018 to 08-May-2018 (EST)
  • Oakville, ON, CAN
  • $14.00
  • Hourly
  • Full Time

A.S.P. Incorporated is powered by our people. A team unlike any other within the security industry. We embrace change, challenge and client expectations. We continuously implement new strategies and strive for an environment which creates a culture of constant improvement.

A.S.P. Incorporated has provided security and concierge services for over 17 years to clients in Ontario and Alberta. We currently employ in excess of 1000 Guards Company wide.

Our integrity as a service provider helps ensure we honour all our commitments to our Clients which have given us the honour to provide service to them. A.S.P. Incorporated has the experience, dedication, organization, intellectual capital and fiscal strength to offer a complete turnkey service. We will continue to raise the bar, because at A.S.P., "Security Matters".

This position is responsible for proactively supporting the property management by ensuring effective and efficient operations and providing quality customer service to tenants through the daily leadership and supervision of the on-shift team. This is attained through oversight of the team's completion of daily work plan, adjusting priorities and resource allocations to meet demand and ensuring the team's adherence to established performance standards and protocols. Leads are responsible for security guard performance management/monitoring, on-the-job training/coaching, maintaining time and attendance records and for ensuring compliance with company and client policies and procedures as well as government regulations.

 

POSITION SUMMARY:

Security Guards main duties will be to have high customer service skills, and a high level of professionalism to all tenants and visitors.

The primary responsibility of guards is to ensure a safe and secure environment for the protection of people, property and assets through continuous patrol, monitoring and routine and emergency response. 

Security guards are expected to maintain an in-depth knowledge of the changes to the sites. Security Guards are required to comply with all company and client policies, procedures and directives. Security guards must instill a strong sense of safety and security amongst all tenants and property management.

 

Duties & Responsibilities

  • Providing Security Guard Services to Oakville and surrounding areas through the operation of various security systems and patrolling, including responding to routine, emergency, security and law enforcement calls, maintaining the utmost confidentiality at all times.
  • Monitoring and patrolling assigned areas. Observing, investigating and acting on possible breaches of security, fire and safety hazards, illegal entry, theft and malfunction or interruption of utilities.
  • Act as an ambassador of the client site by providing customer service, responding to public inquiries and performing guard tours along designated routes. 
  • Informing the designated authorities in the event of security, fire or health emergencies.  Activating fire alarm and safety systems and assisting in evacuation procedures.  Escorting designated authorities, police, fire, ambulance personnel to emergency locations.
  • Recording and maintaining log books of daily activities, unusual or special occurrences and issuance of equipment to staff.
  • Receiving/recording complaints, preparing incident reports.
  • Providing security for protocol functions, demonstrations and special events.
  • Performing duties such as open-up and lock-down procedures, and security/life safety equipment inspections and testing.
  • Performing other related duties as assigned by the client contact or ASP

 MANDATORY POSITION REQUIREMENTS/QUALIFICATIONS:

Successful completion of all required training/certification courses, including the initial and annual recurrent Guard Training/Certification is a pre-requisite for employment;

  • Basic Security Guard Training (Pre-Deployment)
  • S.P. Orientation Training (Pre-Deployment)
  • First Aid, CPR and AED certification (Pre-Deployment)
  • AODA (Pre-Deployment)
  • Health & Safety & WHMIS Training (Pre-Deployment)
  • Smart Serve certification (Pre-Deployment)

In addition, Security Guards must possess all the following additional experience and key qualifications:

  • Licenced by the Province of Ontario as a registered Security Guard and must maintain the licence for the duration of employment;
  • Strong working knowledge of various security hardware, software, keying and systems;
  • Comprehensive knowledge of common security policies and various related Acts, Codes and legislation including the Criminal Code, the Trespass to Property Act, the Fire Code and WHMIS;
  • Ability to operate state of the art security equipment and possess strong computer skills
  • Ability to react to and resolve emergency and crisis situations in a proper manner;
  • Demonstrated ability in preparing and maintaining clear, concise, and legible security reports;
  • Highly developed interpersonal and customer service skills, including conflict resolution, problem solving, decision making, situational assessment and communication skills;
  • Possess strong written and verbal skills in English;
  • Demonstrated knowledge of patrol procedures, evaluations of deficiencies and security standards;
  • Demonstrated ability in following security standards, work plans, and policies and procedures.

 

ASP Inc
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