ASP Inc
  • 30-May-2018 to 29-Aug-2018 (EST)
  • Calgary, AB, CAN
  • Salary
  • Full Time

Full Benefits


COMPANY OVERVIEW:

A.S.P. Incorporated is powered by our people. A robust team unlike any other within the security industry. We innovate, embrace change, we challenge and we exceed client expectations. We continuously implement new strategies and strive for an environment which creates a culture of constant improvement.

A.S.P. Incorporated has been a Security Service Provider for clients in Ontario and Alberta for the past 18 years.  We currently employ in excess of 1000 Guards Company wide.

Our integrity as a service provider helps ensure we honour all our commitments to our Clients which have given us the honour to provide service to them. A.S.P. Incorporated has the experience, dedication, organization, intellectual capital and fiscal strength to offer a complete turnkey service. We will continue to raise the bar, because at A.S.P., "Security Matters".

POSITION SUMMARY:

The Training Coordinator is responsible for the design, development, implementation, coordination and facilitation of a comprehensive training and development program in support of an ASP Security Service Delivery team operating in Calgary, Alberta.  This includes training arrangements with external service providers, coordination of all logistical and administrative tasks needed to ensure internal and external classroom, CBT and OJT training programs run smoothly.  This position is also responsible for the assessment/evaluation of training program effectiveness and the management and maintenance of the YYC Employee Training Records/Database.

It is expected that the Training Coordinator will foster the collaborative and enthusiastic attitude that drives success at ASP.  The Training Coordinator will contribute ideas to the development of training programs that promote safety, security, operational and customer service excellence as well as technical skills development within the Calgary security team.   This position will be a champion for and foster a continuous learning environment and will be an integral part in working with employees with respect to their training and development goals.

DUTIES:

  • Conduct site security specific training needs assessment and identify training requirements as well as job-related competencies/skills or knowledge gaps that need to be addressed;
  • Design and develop initial and recurrent training programs/plans and schedules;
  • Partner with client and internal subject matter experts to identify training priorities and determine curriculum design, course content and delivery methodology (classroom, CBT, OJT);
  • Research and arrange for external training suppliers as required includes identification of detailed training requirements/expectations, cost comparisons and delivery timelines;
  • Develop and prepare training/educational aids/materials such as manuals, guidance information, handbooks, etc.;
  • Handle logistics for training activities including venues, materials and equipment;
  • Develop and maintain a Training Calendar and maintain an updated Training curriculum data base and coordinate the scheduling of all training sessions;
  • Facilitate, conduct and/or coordinate the delivery of initial and recurrent employee training through established delivery methods including classroom training, e-learning and on-the-job training and coaching;
  • Provide train-the-trainer sessions for the security leadership team and support, coach and guide them in the delivery of employee training sessions;
  • Develop, implement and track the delivery of Daily/Weekly OJT modules using mobile devices to provide in-field training to front-line staff;
  • Establish training and development performance metrics and design and apply assessment tools to evaluate training deliverables against objectives/KPI's; to measure training effectiveness; and to ensure continuous improvement;
  • Perform quality assurance inspections of training sessions as well as actual operations;
  • Maintain the training data base which tracks, reports and records all training sessions and individual employee training schedules, records and reports;
  • Participate in the design/development of i-Spring CBT Learning Management system modules;

POSITION REQUIREMENTS

Education and Experience

  • Post-Secondary Certificate, Diploma or Degree in an HR, Training/Educational field or equivalent combination of training, education and work-related experience;
  • Experienced in team facilitation, instruction or training;
  • Experienced in training concepts, policies and practices, normally acquired through formal academic training and/or relevant years of experience in a training capacity
  • Must possess or obtain a valid Province of Alberta Security Guard Licence

Qualifications

All applicants for this position must be:

  • 21 years of age or older
  • A Canadian Citizen or Landed Immigrant
  • Have a clear Criminal Record
  • Physically capable of performing all duties as set out in Job/Position Description
  • Potential of after-hours support evening and weekend work will occasionally be required

Skills, Abilities and Personal Suitability

  • The training area is one of constant change, therefore you must be able to react positively to these developments and incorporate new/changing requirements into training programs and delivery methodologies;
  • Knowledge of e-learning management systems; web delivery tools and adult instructional and learning theory and principles;
  • Strong computer skills including proficiency in MS office applications, Excel and PowerPoint;
  • Technically adept/proficient in the operation of media equipment such as projectors, DVD players and personal computers used to create and present visual training aids;
  • Strong communication (oral/written), presentation and facilitation skills;
  • Strong planning, organizing, time management problem solving and decision-making skills;
  • Able to compile, assess and analyze information and determine required training solutions and to design and develop training programs using a variety of methods including e-learning
  • Strong interpersonal, relationship management skills, customer service and conflict resolution skills;
  • Demonstrated focus on delivering results through the successful delivery and implementation of training programs and initiatives;
  • Ability to manage relationships with third party Training providers, including procurement process, service level agreements and vendor management;
  • Excellent team facilitator/lead and team player with ability to motivate, coach/mentor, engage and train employees at all levels;
  • Highly organized, innovative, resourceful, results driven, detail oriented with a strong desire to be part of a new start-up customer-centric team in a fast-paced, agile environment;
  • Adaptable/flexible with the ability to work under constraints/pressure and quickly respond to changing/fluctuating priorities through-out the day;
  • Demonstrates a high level of honesty and integrity and exhibits a professional, positive and courteous manner at all times;
ASP Inc
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